Ruby Software Solutions Pty Ltd 

 

Privacy Statement

This document declares the undertakings by Ruby Software Solutions Pty Ltd in relation to its handling of your data.

Credit Card payments are handled by the WestPac Bank PayWay system for online security. WestPac security and encryption is used, no credit card information is handled directly by Ruby Software Solutions Pty Ltd.


Contents

 

Data Collection

Ruby Software Solutions Pty Ltd undertakes to collect Your Data by means that are:

If you visit Ruby Software Solutions website, your web-browser automatically discloses, and Ruby Software Solutions web-server automatically logs the following information: the date and time, the IP address from which you issued the request, the type of browser and operating system you are using, the URL of any page that referred you to the page, the URL you requested, and whether your request was successful. This data may or may not be sufficient to identify you.

Any additional data that your web-browser automatically provides may also be logged. This will be the case, for example, if your browser has previously been requested to store data on your computer in 'cookies' and submits them each time you request a web-page within a particular domain (such as rubysoftware.com.au). This data may or may not be sufficient to identify you.

If you disclose personal data to Ruby Software Solutions Pty Ltd, in conjunction with an identifier such as your name or address and postal details, it will not be passed on to a third party and only used to provide good customer service to you.

Subject to the qualifications immediately below, Ruby Software Solutions Pty Ltd undertakes to collect your data from you and not from other parties. This undertaking is qualified as follows:

Where Ruby Software Solutions collects your data from sources other than you, it undertakes:

Ruby Software Solutions Pty Ltd undertakes to declare the purpose of collection in a manner which is clear and meaningful, and to avoid vague, highly inclusive statements such as 'to support our operations'.


Data Security

Ruby Software Solutions Pty Ltd undertakes to store your data in a manner that ensures security against unauthorised access, alteration or deletion, at a level commensurate with its sensitivity.

Ruby Software Solutions Pty Ltd undertakes to store your data only in jurisdictions where data protections are at least equivalent to those required under the OECD Guidelines.

Ruby Software Solutions Pty Ltd undertakes to transmit your data in a manner that ensures security against unauthorised access, alteration or deletion, at a level commensurate with its sensitivity.

Ruby Software Solutions Pty Ltd undertakes to implement appropriate measures to ensure security of your data against inappropriate behaviour by Ruby Software Solutions Pty Ltd staff members and contractors. These include:


Data Use

Use refers to the application of your data by any part of Ruby Software Solutions Pty Ltd, or any staff member or contractor of Ruby Software Solutions Pty Ltd in the course of their work.

Ruby Software Solutions Pty Ltd undertakes to use your data only for:

Ruby Software Solutions Pty Ltd undertakes to use your data only if it has demonstrable relevance to the particular use to which it is being put.

Ruby Software Solutions Pty Ltd undertakes to use your data in such a manner as to take into account the possibility that it is not of sufficient quality for the purpose, e.g. because it is inaccurate, out-of-date, incomplete, or out-of-context.


Data Disclosure

Disclosure refers to making your data available to any party other than Ruby Software Solutions Pty Ltd and you. The term disclosure may include many different conditions of data transfer, including selling, renting, trading, sharing and giving.

Ruby Software Solutions Pty Ltd undertakes to disclose your data only under the following circumstances:

In all cases, Ruby Software Solutions Pty Ltd undertakes to disclose only such of your data as is necessary in the particular circumstances.


Data Retention and Destruction

Subject to the qualifications immediately below, Ruby Software Solutions Pty Ltd undertakes:

This undertaking is qualified as follows:


Access by You to Your Personal Data

Ruby Software Solutions Pty Ltd undertakes to provide you with access to your data, subject to only such conditions and processes as are reasonable in the circumstances. In particular, Ruby Software Solutions Pty Ltd undertakes to enable access:

Ruby Software Solutions Pty Ltd undertakes to establish and operate identity authentication protections for access to your data that are appropriate to its sensitivity, but practical. This may involve some inconvenience; for example, relatively straightforward procedures may be involved in order to provide you with access through a channel that you have previously registered with Ruby Software Solutions Pty Ltd such as an email address, postal address, but may impose more onerous procedures if you wish to use some other channel.

In the event that you dispute some aspect of your data, Ruby Software Solutions Pty Ltd undertakes to take reasonable steps in relation to the amendment, supplementation or deletion of your data.

You undertake:


Information about Data-Handling Practices

Ruby Software Solutions Pty Ltd undertakes to make information available to you about the manner in which Ruby Software Solutions Pty Ltd handles your data:

Where your data is disclosed to a contractor, Ruby Software Solutions Pty Ltd undertakes to make information available to you on request about the manner in which Ruby Software Solutions Pty Ltd contractors handle your data.

Ruby Software Solutions Pty Ltd undertakes to ensure that the information provided is meaningful, and addresses your concerns.

You undertake:


Handling of Enquiries, General Concerns and Complaints

If you have enquiries, general concerns, or complaints about these Terms, or about Ruby Software Solutions Pty Ltd's behaviour in relation to these Terms, you undertake:

Ruby Software Solutions Pty Ltd undertakes:

You further undertake to not pursue Ruby Software Solutions Pty Ltd through any Regulator or the media:


Enforcement

Ruby Software Solutions Pty Ltd declares that its undertakings in these Terms are intended to create legal obligations, and that those obligations are intended to be enforceable under appropriate laws in appropriate jurisdictions. These include laws relating to data protection, privacy, fair trading, corporations and criminal laws.

You undertake to seek enforcement only in a jurisdiction that is relevant to the transactions that have taken place between you and Ruby Software Solutions Pty Ltd, in particular the jurisdiction in which you live or in which you performed the relevant acts, and the jurisdiction in which Ruby Software Solutions Pty Ltd is domiciled or performed the relevant acts.


Changes to These Privacy Undertakings

Ruby Software Solutions Pty Ltd undertakes:


Paul Funnell OAM

Ruby Software Solutions Pty Ltd

Manager

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