Ruby Software Solutions Pty Ltd


Customer Service Policy

Ruby Software Solutions Pty Ltd strives to offer excellent software products to meet the customer's expectations in performance and aftersales service. Supportive and friendly welcome for phone, internet and drop-in potential customers. Our service connects customers to what they need with the intention of leaving them satisfied and happy and eager to conduct business. Ruby Software Solutions Pty Ltd staff provide friendly and efficient service to all customers and potential customers at all times, it is the customer to whom they are ultimately responsible.

The Customer Service Policy of Ruby Software Solutions Pty Ltd forms an important part of the foundation for our staff interactions with the companies that elect to build their business around CavSoft products. Another part of our foundation is our determination to design, develop and deliver exciting and innovative software products that reduce costs for customers, increase their turnover and add profit to their balance sheet.

Other important aspects of our customer service:- 


All interactions and transactions between a customer and Ruby Software Solutions Pty Ltd staff is strictly confidential. (Refer to Ruby Software Solutions Pty Ltd Privacy Policy.)

Ruby Software Solutions do not allow third parties to gain any information collected from potential customers.

Ruby Software Solutions Pty Ltd starts customer service with the first enquiry and continues through the sales process and then to the after sales in the form of product support.


Paul Funnell OAM

Ruby Software Solutions Pty Ltd.



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